Who We Are
The Hidden Door LLC (“we,” “us,” or “our”) operates the websites thehiddendoor.ai and thelittlefirm.co. This Privacy Policy explains how we collect, use, and protect your personal information when you use our websites and services.
Our website address is: https://thehiddendoor.ai
Information We Collect
We collect information you provide directly to us, including:
- Contact form submissions: Name, email address, phone number, business name, and any message you include in your inquiry.
- Phone number: When you provide your phone number through our contact or inquiry forms, we may use it to send you SMS text messages related to your inquiry or project.
- Comments: If you leave comments on our site, we collect the data shown in the comments form, your IP address, and browser user agent string for spam detection.
- Account information: If you register on our website, we store the personal information provided in your user profile.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Send project updates and appointment reminders via email or SMS
- Improve our websites and services
- Detect and prevent spam and abuse
SMS Text Messaging
If you provide your phone number and consent to receive text messages through our contact forms, we may send you SMS messages related to your inquiry, project updates, and appointment reminders. Message frequency varies based on your interaction with us. Message and data rates may apply. You can opt out of SMS messages at any time by replying STOP to any message. Reply HELP for assistance. Your phone number will not be shared with third parties for marketing purposes.
Cookies
Our site uses cookies for the following purposes:
- Comment cookies: If you leave a comment, you may opt in to saving your name, email, and website in cookies for convenience. These last for one year.
- Login cookies: If you log in, cookies save your login information and display preferences. Login cookies last two days, screen options cookies last one year. Selecting “Remember Me” extends login to two weeks.
- Analytics cookies: We may use third-party analytics services that set cookies to help us understand how visitors use our site.
Embedded Content
Pages on this site may include embedded content (videos, images, etc.) from other websites. Embedded content from other websites behaves the same as if you visited those websites directly. These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with the embedded content.
Who We Share Your Data With
We do not sell your personal information to third parties. We may share your information with:
- Service providers: Third-party services that help us operate our business (e.g., email delivery, SMS messaging, analytics). These providers only access your data as necessary to perform their services.
- Legal requirements: If required by law, regulation, or legal process.
How Long We Retain Your Data
Contact form submissions and project-related communications are retained for the duration of our business relationship and a reasonable period afterward. Comments and their metadata are retained indefinitely for moderation purposes. Registered users can view, edit, or delete their personal information at any time.
Your Rights
You have the right to:
- Request an exported file of the personal data we hold about you
- Request that we erase any personal data we hold about you (excluding data we are legally obligated to keep)
- Opt out of SMS communications at any time by replying STOP
- Withdraw consent for data processing where consent is the basis
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:
The Hidden Door LLC
Email: [email protected]
Last updated: March 5, 2026